Refund policy
Last updated: 1 January 2026
Because the preview is free, please check the card carefully before paying. We still want a failed purchase to cost you nothing.
We will refund if
- You paid and the downloads did not work on your device, and we could not fix it
- You were charged more than once for the same card
- The payment was taken but the pass was not issued
We usually will not refund if
- You changed your mind after downloading the card
- A name, date or spelling was entered wrongly (you can edit and download again for 24 hours at no extra cost)
How to ask
Write to support@shoksabha.in within 7 days of payment with the Razorpay payment ID. Approved refunds go back to the original payment method, and banks usually take 5 to 7 working days to show them.